Back to Client SprintsRELATALABS / CONCEPTS / 03ES
RelataLabs concept · sample data · not a client case.

Explore three approaches built on one foundation

From service and pet type to a contact with context.
VeterinaryConcept brand · not a clientTry the journey

SERVICES / ACQUISITION CONCEPT

A first contactwith just enough.

Service, pet type and approximate availability. Enough for the team to reply well; nothing that replaces the consultation.

Prepare a contactSee how it works

A starting point for every service.

VARIANT A FOCUS

Preventive plan

Check-ups, vaccines and periodic reviews explained as a clear package.

Try the journey
EXAMPLE SERVICE

Surgery

A path for scheduled inquiries, with process and preparation visible.

Try the journey
EXAMPLE SERVICE

Veterinary dentistry

Another specialty inside the same experience.

Try the journey
EXAMPLE SERVICE

Diagnostics

Imaging and lab work, as a step indicated by the practitioner.

Try the journey
EXAMPLE SERVICE

Specialties

Consultation with a specific area when the team recommends it.

Try the journey

HOW IT WORKS

The process, visible before the visit.

An example process. Each clinic defines its own; what matters is that the person knows what comes next.

  1. 01

    Initial contact

    A message with service, pet type and availability. The team replies and asks for anything missing.

  2. 02

    Coordination

    Date, required preparation and what to bring are confirmed. It is not an appointment until confirmed.

  3. 03

    Visit with the team

    The consultation is done by a practitioner. This demo does not assess symptoms or decide urgency.

  4. 04

    Follow-up

    Check-ups, results or next visit, with a clear status for the team.

ONE IDEA, FROM START TO FINISH01 / 03

Less friction. Better context.

01020304
01Choose a service02Indicate pet type and availability03Prepare the contact
Flow design · interactive demonstration

TRY THE JOURNEY

Three choices. One clear contact.

Choose a service, a pet type and an approximate availability. Do not enter personal information or describe symptoms: this demo does not ask for it.

DEMO / 03 CHOICES
Pet type (example)

Commercial qualification, not veterinary. No symptoms, diagnoses or medical history are requested. It does not replace a consultation or triage.

WhatsApp preview

DEMO

Your example message will appear here. No phone number is connected.

QUESTIONS / NO ASSUMPTIONS

Questions from someone who cares.

Limits of this concept
  • No symptoms are collected and no veterinary triage is replaced. In an emergency, contact an emergency service directly.
  • The team appears as a conceptual placeholder. No real people, credentials or photos.
  • WhatsApp is a simulated preview: no number is connected and nothing is sent.
Does this page belong to a veterinary clinic?

No. It is an original RelataLabs concept showing a possible acquisition and follow-up experience. It does not represent a client or provide care.

Can I describe what is happening to my pet?

Not here. The demo collects no symptoms and does not replace a consultation or triage. In an emergency, contact a veterinary service directly.

Can I book an appointment from here?

No. Buttons and cards are demonstrations. No practitioners, agenda or contact channel are connected.

Who are the practitioners shown?

Nobody. They are conceptual placeholders. A real project shows real people only with their permission.

What happens to what I try?

Choices, cards and events only exist in memory while the page is open. Nothing is sent or stored.